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Top Customer Service Software for Small Business - Elisops

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  Elisops offers a range of customer service software solutions tailored to the needs of small businesses. Here are some of the top features and benefits of Elisops:  1. Multi-channel Support:  With Elisops, small businesses can provide support across multiple channels, including email, live chat, and social media platforms. It helps businesses to meet their customers wherever they are and deliver consistent service across all channels.  2. Knowledge Base:  Elisops includes a knowledge base feature where businesses can create and maintain a repository of articles, FAQs, and troubleshooting guides. This self-service option empowers customers to find answers to their questions independently, reducing the workload on support agents.  3. Automation:  Elisops offers automation capabilities to streamline repetitive tasks and workflows. It includes automated ticket routing, canned responses, and proactive notifications, allowing businesses to improve efficiency and productivity in their cus